This Comprehensive training tool covers each of the 16 HCAHPs questions that are directly related to Nursing to provide your staff with a clear and concise understanding of what each question means to the Patient and Family. The tool helps Nurses understand:
How the Patient percieves the question
The Commitment of Nurses to the patient as it refers to the question
The Care Principle involved with the question
Sample Action Words to help Nurses use effective communications
This tool is self contained and can be edited in Word to be tailored to the specific needs of your facility. Purchase of the Tool includes reproduction rights for one facility by the owner. Order your copy today and start your journey to Perfect Nursing Communications and Improved Patient Care and Satisfaction!!!